Achieving
Healthcare
Excellence
Our Story
Long-Term Care Solutions of NY, founded by Michael Keenan, is dedicated to providing unparalleled consulting services tailored to healthcare settings. We specialize in strategic planning, fiscal performance optimization, and ensuring the highest quality assurance standards. Our goal is to enhance the operational efficiency and success of healthcare organizations.
With a deep-rooted commitment to excellence, we focus on delivering tangible results that drive growth and sustainability for our clients. Our customized solutions are designed to address the unique challenges faced by healthcare facilities and boards, ensuring long-term success and resilience.
Mike Keenan, Founder
Michael Keenan is the founder of Long-Term Care Solutions of NY. Its mission is “to provide guidance and services to facilities and boards facing challenges in today’s healthcare environment.” He brings almost forty years of long-term care experience to your organization.
Mike was responsible for strategic planning, fiscal performance, and quality assurance at Good Shepherd Communities for over twenty years. Good Shepherd Communities is a multi-facility organization in the Southern Tier of New York State. Under Mike’s leadership, the organization grew to be included in the Ziegler top two hundred organizations providing senior care. Mike holds a Bachelor of Science Degree in Business Management and a Master of Science Degree in Healthcare Administration.
Mike is a past member and treasurer of the American College of Healthcare Administrators. He is a member of the New York Association of Long-Term Care Administrators and the Southern Tier Long-Term Care Administrators. He is a member and past Treasurer of LeadingAge New York representing not-for-profit providers of senior housing, services, and long-term care in New York State.
In 2010, Mike was awarded the James W. Sanderson Memorial Award for Leadership in long-term care. In 2020, Mike was awarded the Lawrence Larson Memorial Award of Honor by LeadingAge New York. This is LeadingAge New York’s highest award and is presented for recognized leadership at the state and national level
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Let Long-Term Care Solutions of NY Help Strengthen Your Senior Care Operations
Consulting Services
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Strategic Planning
Working with your Board of Directors and Senior Management, Long-Term Care Solutions of NY can assist in setting a path for the future. Where does the organization see itself in five years? What services should you be offering? Are there programs that are no longer viable? This is extremely important if a seasoned administrator is planning to retire. Boards should have a plan for the administrators’ departure and the onboarding of a replacement.
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Temporary Administrator Services
One of the biggest challenges a facility faces is turnover in administrators. Long-Term Care Solutions of NY will provide supervision to an acting administrator and, if need be, assist the Board in the search process for a new leader.
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Functionality of Management
Poor Department of Health surveys are sometimes due to a lack of knowledge and training on the part of staff. More often than not, that is only a symptom of a bigger problem. We will look at the root cause of the deficiencies. Often it is due to poor communication and at times management not providing adequate leadership. Long-Term Care Solutions of NY will provide recommendations involving systemic changes to correct long-standing issues identified as part of a comprehensive review by Long-Term Care Solutions of NY.
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Identification of Fiscal Challenges
Skilled nursing facilities are facing unprecedented challenges in retaining fiscal viability. Staffing costs are rising while reimbursement is not. Long-Term Care Solutions of NY will identify what is driving your revenue and expenses. Is revenue being maximized, are accounts receivable at industry norms and are programs offered profitable and sustainable?
Construction and Renovation Oversight
Throughout his career, Mike Keenan has supervised renovations and construction at all levels. Mike has extensive experience working with Investment Bankers, Architects, Feasibility Consultants, Construction firms, Banks, and Bond Counsels in regards to expansions. From design to financial feasibility to actual financing and construction, Mike has overseen the following projects:
Renovations at Hilltop Retirement Community included a dedicated Dementia Unit, new Chapel, Medical Office Suites, and Resident Gift Store.
Creation of a private dedicated Rehab Unit at Good Shepherd Fairview Home and a 32-bed Assisted Living Program residence.
The $79 million project included the design, financing, construction, marketing, and move-ins of Good Shepherd Village at Endwell. This project included 74 cottages, 80 apartments, a 30,000-square-foot Village Center as well as a 32-bed Assisted Living Facility, and a 32-bed skilled nursing facility.
Worked with Lourdes Hospital on the renovation of a former school in New Berlin, NY to provide Medical Offices. This $750,000 project brought Medical Services to a community that hadn’t had providers for years.
The conceptual design of a replacement Nursing Home for Chase Memorial Nursing Home in Chenango County, NY. In addition, we secured an $8 million transformation grant to use as the equity contribution.
Refinancing of Good Shepherd Village at Endwell utilizing Local Development Agency funding that also included a $15 million campus renovation.
Let Long-Term Care Solutions guide you into the future with a healthy organizational plan.
Milestones
Mike has been responsible for strategic planning throughout his career. Mike was one of the first individuals to participate in the Medicare Case Mix Demonstration project in the 1990s. During his tenure at Good Shepherd, Mike brought to life the concept of Good Shepherd Village at Endwell, New York’s first and only fee-for-service Continuing Care Retirement Community (CCRC). In the Binghamton region, he has renovated and created new levels of care and services at Good Shepherd Fairview Home, which is now the facility of choice for both short and long-term care. He has overseen the affiliation of Chase Memorial Nursing Facility in New Berlin, New York into the Good Shepherd Communities organization. Mike is committed to developing programs and services to meet the needs of seniors in our community. Under his leadership, Good Shepherd grew from revenues of $6 million to $37 million. Good Shepherd also grew from serving two hundred residents to providing direct and indirect health care and services that serve over six hundred residents today.